Returns & Exchanges
At Allertons, we want you to be completely satisfied with your beauty and grooming purchases. If you are not entirely happy with your order, you can return unopened and unused products within 30 days of purchase for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.
Pack Your Items
Securely package the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Send the Package
Affix the provided return label or address the package to our returns department and drop it off at your nearest authorized postal carrier.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing